Privacy Policy

Effective Date: 6th October 2024 At weya.ai, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or use our AI voice agent services.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, email address, phone number, and company details when you sign up for an account or inquire about our services.
Usage Information: Details of your interactions with our website and AI agents, including IP addresses, browser type, and browsing patterns.
Transaction Data: Payment information, billing details, and transaction history when you make purchases or subscribe to our services.
Communication Data: Any communication you have with us, including email exchanges, voice recordings (if relevant), and chatbot interactions.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To Provide Our Services: Deliver AI-powered voice agent services, manage accounts, and process transactions.
To Improve Our Services: Analyze how users interact with our services to enhance user experience, develop new features, and reduce latency.
For Communication: Send updates, newsletters, and marketing communications. You can opt-out of marketing communications at any time.
For Legal Compliance: Ensure compliance with applicable laws and regulations, including data protection laws.

3. Sharing Your Information

We may share your personal information in the following situations:

Service Providers: With third-party vendors who assist us in providing our services (e.g., payment processors, cloud service providers). These parties are bound by confidentiality agreements.
Legal Obligations: If required by law, we may share your information with law enforcement or regulatory bodies.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the relevant party.

4. Data Security

We take data security seriously and implement appropriate measures to safeguard your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the following rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your data, subject to legal or contractual retention obligations.
Objection: Object to processing your data for marketing purposes or other reasons.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These help us analyze traffic, understand user behavior, and improve website functionality. You can modify your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing them with your information.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or post a prominent notice on our website. Please review this policy regularly to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: info@weya.ai
Phone: +918802539664