Future of Enterprise CX
VISION & MISSION
Build a Future where 99% CX happens through
AI agents
Our Vision is to transform customer experience by enabling AI agents to handle 99% of customer interactions. By leveraging advanced AI, businesses can provide seamless, efficient, and personalized support at scale, freeing up human teams to focus on more complex challenges while improving overall customer satisfaction.
Our Mission is to create a central data layer that empowers our AI to communicate seamlessly across voice, text, and various channels like phone calls, WhatsApp, and emails. This AI will be contextually aware, integrating smoothly with business tools such as CRMs to handle complex customer interactions efficiently.
Advisory Board
Ahmed Aftab Naqvi
Co-Founder & CEO Gozoop
A distinguished pioneer of the advertising & marketing Industry in India as well as Middle East, Ahmed Aftab Naqvi has build GOZOOP from very humble beginnings in a small Mumbai garage in 2008 to becoming one of India's leading and largest independent home-grown global advertising group.
With over 15+ years of experience, Mr. Naqvi is a thought leader in the digital space with over 300+ marketing experts across India, Dubai, Singapore, and New York, serving 250+ of the world's best brands including Dell, Bisleri, Tata Steel, Parle Products, Asian Paints, TAJ Hotels, Star Bharat, Olympic Council of Asia (OCA), Aditya Birla Group, Mahindra Lifespaces, Mumbai City FC, Mumbai Indians, Viacom 18 among others.
Mr. Naqvi has been nominated by the Hon’ble Prime Minister of India, Shri Narendra Modi as a “Champion of Change” and is a part of the team that presents its thoughts for a new India to NITI Aayog - the policy think-tank of the Indian Government.
Team
Hasan Ali Naqvi
CEO
